Licensed telecommunication provider that brings key communication channels and products like voice, chat, video, email and social media powered by a cloud communication platform.
Premium licensed carrier directly connected to tier 1 network owners and to 65+ countries, covering more than 90% of the global economy...
Communication solutions to improve processes
and interactions with customers, employees,
suppliers, and business partners.
Intelligent telecommunication services for callcenter traffic and automated insights to...
A fully-featured, cloud-based virtual phone system for office solutions and...
Software for collecting, combining and visualizing all relevant data and insights to....
A multimedia, multichannel, fully blended cloud contact center solutions with...
With our start smart concept, we make sure our suppliers and customers
gain a competitive advantage in today's business landscape.
We provide hosting or are fully integrated with
One of our core values is customer service. Our Hotline is available 24/7 - 365 days for all kind of emergency or technical cases. Alternatively, you can also write us a ticket at:
+49 2234 2195 900
We are a solution-oriented team, that offers human-based support by phone, mail or through encrypted custom social media groups.
We offer the option to host your voice messaging on smart contracts for more transparency and accurate billing.
Different markets have different needs. What are the benefits? What is our added value? Take a look at the markets here below and found out why you should work with us!
Make use of the award-winning hosted dialer and a network of tier 1 carriers to increase your productivity...
Improve the experience of your customers by providing a multichannel contact center with a unified platform...
Achieve high response rates and automated processes using ETL and smart algorithm to increase your conversion...
Digitize and automate your communication or measure the loyalty of your customers to gain actionable insights...
Free consultation – no commitment
CEO Sytel LTDIf there's one thing market research companies love it is being able to focus on their core business and leave the technology to other people to worry about. Step forward award-winning initova, a Sytel partner, based in Germany. "
Head of Research OperationsAs CATI specialists, we need a high-performance dialer that allows us to maximize our Call Center productivity. The integration of the Sytel Predictive Dialer is a very nice add-on that other software providers don’t offer. With the help of our German partner initova, we were able to set up the architecture we needed, including a high-end dialer and all the benefits of SIP trunking technology.
World Health Organisationinitova was exceptional to work with! They were expert and professional and their services were superb. They went the "extra mile" to make sure we understood all of our options and had all our needs met. They were punctual, polite, and hardworking. I recommend using them over any other option!
Marketing ManagerThank you for the extraordinary good work in automating our social media channels. Your attention to detail and your great communication skills (even after business hours) made the experience even better than I expected. Looking forward to working with you again on another project!
Schweiz TourismusOn behalf of Schweiz Tourismus we would like to thank the whole initova team for the hard work and collaboration of our market research study "Your recent holiday in Switzerland" in 18 different languages. We were able to collect data from different sources and devices, giving us the flexibility to manage everything from one unified platform in no time.
Enghouse Interactiveinitova is a great partner providing a wide range of flexible market research services and solutions. If you’re looking for a great CATI system integrated with an efficient dialer that’s your best choice!
CEO Matratzen ConcordThank you for the implementation of our customer experience management system and the valuable insights that you have given me and my employees.
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