customer experience kpi

April 1, 2022April 4, 2022Uncategorized

CX E-Book Teil 2: Kundenerfahrung messen und managen

Welche Leistungsindikatoren (KPIs) werden für die Messung und das Management von Customer Experience verwendet? Wann kann ich NPS verwenden und wann ist […]

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CX E-Book Teil 2: Kundenerfahrung messen und managen

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