Sytel solution integrated in Salesforce

Our partner for call center software solutions has integrated the Softdial contact center platform in Salesforce.com together with the world market leader for cloud computing. Sytel offers users the market-leading predictive dialing engine, sophisticated call routing, IVR, call recording and an embedded softphone (full integration with Salesforce data sets). This increases the productivity of all sales employees for inbound service and outbound sales discussions