One of the main challenges for SME’s and Large enterprises is to measure and improve the communication with customers and employees through each step of the customer journey. Personalized customer service across all channels only works if the relevant data is available at each touchpoint within the customer journey. We can help you to set up an automated feedback and insight portal to enhance the customer experience, to lower the customer effort and to improve the customer satisfaction.
Work from anywhere
Automate your communication
All-round Carefree Package
Customers are not ready to wait to get an update through email or call, they need instant service or information irrespective of the business hours. Smart Bots help businesses to give automatic replies or inform your employees of an emergency in case a certain activity has been triggered.
Our ommunication system is quickly and easily configured via our unique web interface.No special skills or tranining are required.You can choose to manage your own portal or just lay back and let us set up everything according to your needs.
Software is webbased. Backups and Updates are all taking care of us, you just can focus on your business.
Get in touch with your customers or employees using human-based and virtual communication channels.
Regardless if you have locations overseas, or you have unusual working hours. Our human-based support is 24/7 – 365 days.